1. Knowledgebase
  2. Membership
  3. User & Membership Management

Membership Cancellation (Control Center)

As an admin, you can easily cancel memberships for your users by editing their user and

Memberships can be canceled in two ways:

Delete The User

For more on how to delete a user read this.

But, when a user is deleted: their account, profile, content, DMs, etc... are also all removed from the platform. So, be cautious about deleting a user account as this cannot be undone. 

Delete Their Subscription

To cancel a subscription manually from the control center, first, navigate to the user that you'd like to adjust and click "View"

From there, click on BILLING in the top navigation:

You'll now see all of their billing information including their subscription. From this section, delete their subscription and they will not be charged in the future.