Create spaces for your community to connect over shared interests, goals, or for fun!
How do users access Groups?
Once a Group has been added to the community, all users will see a Groups link in their slide-out menu. Groups can also be viewed by going to Search and tapping/clicking the Groups tab.
Who can view posts in a Group?
Posts made to Open groups are public and visible throughout the community. When a user posts to an Open Group that post will be visible in the home feed for everyone that is following that user, and the post will also display in the NEW Discover Page.
Gated Group post visibility also displays in a similar way to Open Groups
Posts to Closed/Restricted/Premium groups will only display in the home feed for users who are members of that group, as well as displayed on the page for that group. Posts made to these types of groups are not visible on user profiles.
Who can comment on posts in a Group?
Only members of a Group can comment on a post. If a user tries to comment on a post in a group that they are not a member of, the user will receive a prompt that encourages them to join the group before they can comment.
Removing the ability to have deeper engagement on the post (comment) is a strong lever to get people to join the group, which helps organize the community and promote more engagement down the road (if they do join the group).
What Group permission or access settings are available to me?
Available Group Types
- Open
- Gated
- Closed
- Restricted
- Premium
OPEN
- Everyone can see the group
- Everyone can join with no need for approval
- Everyone in the Open group can post/chat with other members and see posts
TIP: If your community is closed, then all groups can be open... because you have to be a member of the community in order to join or view ANY group.
GATED
- Everyone can see the group EXISTS and the CONTENT in the group
- Users can APPLY to join and be approved by the admin to interact with the content/post content
- Everyone in the Gated group can post/chat with other members in the gated group and see posts
CLOSED
- Everyone can see the group
- Everyone can apply to join - and then needs to be approved by an admin
- Once in they can see everything and post/chat within the group
RESTRICTED (PRIVATE)
- NOBODY can see the group unless they've been added via an admin
- Nobody can apply to join the group - can only be added by admin
- Once in they can see everything and post/chat within the group
PREMIUM - Required for Paid/Subscriber-Only groups
- Users with the required Subscription will be able to see the group
- Everyone can see the group in the Group List as a "Premium" group
- Everyone can join by subscribing to a Subscription Product that gives access to the premium group
- Once in the group, users can see everything and post/chat within the group