- Knowledgebase
- Profiles & User Management
- Custom Fields
Editing Custom Fields
How often can I edit a custom field?
Admins can edit a custom field once per 24 hours.
Here's why we did this:
- Editing Custom Fields can be confusing for users; if you change the question after they complete their response, you can confuse their answers
- If you edit or adjust a custom field when a user is editing a custom field, that's a problem
- Requiring a user to update a field that you just updated can be a bad experience
NOTE: Adjusting the order does NOT count as an "edit" to the Custom Field. Admins can adjust the ordering of the custom fields as many times as preferred during configuration